By Our Reporter
Nabil Bank has announced the launching of “Nabil Customer Care Center” a contact center of the Bank aimed for delivering service excellence to its customers. The Center will provide 24×7 service to its customers 365 days a year. This will be the Bank’s new delivery channel that will provide single touch point to its customer. The Center will be equipped with state-of-the-art technology to offer high quality service and convenience to our customers.
The Center will handle both inbound and outbound calls.
Anil Keshary Shah, Chief Executive Officer of the Bank said, “This new delivery channel of the Bank is a step forward for delivering service excellence to our customer. Delivering superior service is the prime focus area of Nabil Bank and the Center will enhance the Bank’s ability to provide service support and improve customer experience.”
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